Terms & Conditions

The following Terms and Conditions (Ts & Cs) apply to all usage of the Paisley Art Institute (PAI) website. This website www.paisleyartinstitute.org is owned and operated by:

Paisley Art Institute A Scottish Charity No: SC000840
c/o Unit 33, Sir James Clark Building 

Email: admin@paisleyartinstitute.org

Abbey Mill Business Centre,
Seedhill, PAISLEY PA1 1TJ 

Tel: 0141 887 1122 (office hours only)

The PAI website shop is operated by the PAI. You must be 18 years and over to shop on the PAI website. Please read the Ts & Cs carefully before placing your order. By visiting this website and making a purchase you agree to be bound by these Ts & Cs and agree that you are 18 years and over. If you are buying on behalf of a business, please make sure that you have permission to do so. We reserve the right to amend these Ts & Cs at any time.

Ordering, Prices and Payment

By placing an order, you agree to and accept our Ts & Cs, privacy policy and terms of website use. If you have any issue placing an order, please contact PAI directly.
All orders are subject to availability.
Item prices may be subject to change from time to time.

All prices are in Pounds Sterling, exclusive of packing and delivery. The total cost is the price of the products ordered & delivery charges. Note, for items sent out with the EU, import taxes will be due to the carrier.

Items requiring special packaging / delivery, may incur an extra cost. PAI will contact you before increasing any costs. Excess payment is paid separately.

You must pay in full at the time of ordering, unless using the Own Art scheme.

Payments are secure. Shopping from outside the UK may incur an additional transaction fee for currency conversion.

Invoices will be emailed to you.

If you require an alternative method of ordering, please contact PAI directly.

All artwork (unless otherwise stated) is supplied unframed.

Delivery

We deliver worldwide.

Delivery rates will depend on the items purchased.

Purchased items may be collected in person, but will incur a small packaging and handling fee per item.

All artworks are sent using a reputable service.

Special delivery services, or alternative couriers, are available on request but may incur additional charges. Please contact PAI directly.

Terms of Delivery

All artwork requires a signature. We accept no responsibility for the signatory, and will consider the package correcty delivered.

We cannot accept any liability for loss or delay, if we have been provided with incorrect or imcomplete information.

Delays in delivery are possible around public or bank holidays.

Duties and Taxes

You are liable for all duties or levies.
They can vary by country, please contact your local customs office.

Retail Returns

Items may be returned within 14 day of purchase, in resaleable condition, with the original packing and with the labels attached.

You are responsible for paying to return an item, and must obtain proof of shipping.
Your original payment will be credited.

Sale items are non-refundable.

Your statutory rights are not affected by our returns policy.

Faulty Goods

PAI is committed to providing customers with the highest quality products and services.

A faulty or defective item may be returned within 30 days for a refund or exchange.

No return is accepted for an item that has been damaged through accident, misuse, neglect or wear and tear.

Images

Artwork on this site is copyright of the owner of the works of art. Images may not be copied for any use without first receiving permission from the PAI (who will first contact the artist).

Jurisdiction

This agreement is subject to Scottish Law.

Paisley Art Institute A Scottish Charity No: SC000840
c/o Unit 33, Sir James Clark Building  Email: admin@paisleyartinstitute.org
Abbey Mill Business Centre,
Seedhill, PAISLEY PA1 1TJ  Tel: 0141 887 1122 (office hours only)

Updated: 14 April 2020